SURGE GROUP LLC
Privacy Policy Lastupdated: November 1, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of a User’s information when a User uses the Service. It also tells the User about their privacy right sand how the law protects them.
The website is managed by SURGE GROUP LLC for itself and its applicable affiliates (each separately, “Company”), and it uses Personal data to provide and improve the Service. By using the Service, the User agrees to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for the User to access the Service or parts of the Service.
- Company refers to SURGE GROUP LLC Located at 7901 4th St. N. Suite 300 St. Petersburg, Florida, 33702, and its applicable affiliates.
- Cookies are small files that are placed on the User’s computer, mobile device or any other device by a website, containing the details of browsing history on that website among its many uses.
- Country shall mean the United States.
- Device means any digital device that can access the Service.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any authorized person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- User refers to the person accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Website refers to SURGE, accessible from EV-Surge.com
Collecting and Using Personal Data
Personal Data
While using the Service, Users may be asked to provide certain personally identifiable information that can be used to contact or identify the User. Personally identifiable information may include, but is not limited to: Usage Data Usage Data is collected automatically when using the Service. Usage Data may include information such as a Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Service that are visited, the time and date of visits, the time spent on those pages, unique device identifiers and other diagnostic data.
When a User accesses the Service by or through a mobile device, the Company may collect certain information automatically, including, but not limited to, the type of mobile device used, the mobile device unique ID, the IP address of such mobile device, the mobile operating system, the type of mobile Internet browser used, unique device identifiers and other diagnostic data.
The Company may also collect information that the browser sends whenever a User accesses the Service or when a User accesses the Service by or through a mobile device.
Tracking Technologies and Cookies
The Company may use Cookies and similar tracking technologies to track the activity on the Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze the Service. The technologies used may include but is not limited to:
Cookies or Browser Cookies. A cookie is a small file placed on a Device. The User can instruct a browser to refuse all Cookies or to indicate when a Cookie is being sent. However, not accepting Cookies may render some parts of the Service inaccessible. Users must adjust browser settings so that it will refuse Cookies, otherwise the Service may use Cookies.
Flash Cookies. Certain features of the Service may use local stored objects (or Flash Cookies) to collect and store information about User preferences or activity on the Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how a User can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of the Service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on a personal computer or mobile device when the User goes offline, while Session Cookies are deleted as soon as the web browser is closed. Learn more about cookies: Use of Cookies by Free Privacy Policy. Both Session and Persistent Cookies may be used for the purposes set out below:
Necessary Cookies
Type: Session Cookies
Administered by: the Company
Purpose: These Cookies are essential toprovide the User with services available through the Website and to enable the User to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that a User has asked for cannot be provided, and the Company only uses these Cookies to provide Users with those services.
Cookies Policy/Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: the Company
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: the Company
Purpose: These Cookies allow the Company to remember choices the User makes when the User uses the Website, such as remembering User login details or language preference. The purpose of these Cookies is to provide a more personal experience and to avoid Users having tore-enter preferences every time they access the Website. For more information about the cookies usedand User choices regarding cookies, please visit the Cookies section of this Privacy Policy.
Use of Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain the Service, including to monitor the usage of the Service.
To manage User’s Account: to manage the registration as a user of the Service. The Personal Data provided can give a User access to different functionalities of the Service that are available to a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services purchased or of any other contract with the Company through the Service.
To contact Users: To contact a User by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide news, special offers and general information about other goods, services and events which the Company offer that are similar to those that a User has already purchased or enquired about unless the User has opted not to receive such information.
To manage requests: To attend and manage a User’s requests to Us.
For business transfers: The Company may use User information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by the Company about users of the Service is among the assets transferred.
For other purposes: The Company may use User information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of the promotional campaigns and to evaluate and improve the Service, products, services, marketing and the User experience.
The Company may share a User’s personal information in the following situations:
With Service Providers: The Company may share personal information with Service Providers to monitor and analyze the use of the Service, to contact the User.
For business transfers: The Company may share or transfer a User’s personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of the business to another company.
With Affiliates: The Company may share a User’s information with its affiliates, in which case the Company will require those affiliates to honor this Privacy Policy. Affiliates include the Company’s parent company and any other subsidiaries, joint venture partners or other companies that the Company controls or that are under common the Company’s control.
With business partners: The Company may share a User’s information with its business partners to offer a User certain products, services or promotions.
With other users: when a User shares personal information or otherwise interacts in the public areas of the Website, if any, with other users, such information may be viewed by all users and may be publicly distributed outside.
With a User’s consent: The Company may disclose a User’s personal information for any other purpose with a User’s consent.
Retention of a User’s Personal Data
The Company will retain a User’s Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. The Company will retain and use a User’s Personal Data to the extent necessary to comply with the Company’s legal obligations (for example, if the Company is required to retain a User’s data to comply with applicable laws),resolve disputes, and enforce Company legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when used to strengthen the security or to improve the functionality of the Service, or the Company is legally obligated to retain this data for longer time periods.
Transfer of a User’s Personal Data
A User’s information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of a User’s state, province, country or other governmental jurisdiction where the data protection laws may differ than those from a User’s jurisdiction.
A User’s consent to this Privacy Policy followed by a User’s submission of such information represents a User’s agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that a User’s data is treated securely and in accordance with this Privacy Policy and no transfer of a User’s Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of a User’s data and other personal information.
Disclosure of a User’s Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, a User’s Personal Data may be transferred. The Company will provide notice before a User’s Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose a User’s Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose a User’s Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Personal Data
The security of a User’s Personal Data is important to the Company, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While the Company strives to use commercially acceptable means to protect a User’s Personal Data, the Company cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. The Company does not knowingly collect personally identifiable information from anyone under the age of 13. If a User is a parent or guardian and a User is aware that a User’s child has provided Us with Personal Data, please contact the Company. If the Company becomes aware that it has collected Personal Data from anyone under the age of 13 without verification of parental consent, the Company will take steps to remove that information from its servers.
If the Company needs to rely on consent asa legal basis for processing a User’s information and a User’s country requires consent from a parent, the Company may require a User’s parent’s consent before the Company collects and uses that information.
Links to Other Websites
The Service may contain links to other websites that are not operated by the Company. If a User clicks on a third party link, the User will be directed to that third party’s site. The Company strongly advises a User to review the Privacy Policy of every site a User visits.
The Company has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
The Company may update Our Privacy Policy from time to time, and may do so any time. The Company will notify a User of any changes by posting the new Privacy Policy on this page. The Company will let a User know via email and/or a prominent notice on the Service, prior tothe change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
The User is advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If there are any questions about this Privacy Policy, a User can contact the Company by
email: Compliance@Ev-surge.com, or at:
Surge Group LLC 7901 4thSt., N., Suite 300 St.
Petersburg, FL 33702
Supplemental Privacy Notice for California Residents
This Supplemental Privacy Noticesupplements the information in the Privacy Policy, and except as provided here in, applies solely to California residents. It applies to personal information the Company collects on or through the Service and through other means (such as information collected offline, in person, and over the telephone). It does not apply to personal information the Company collects from its employees and job applicants in their capacity as employees and job applicants. It also does not apply to personal information the Company collects from employees, owners, directors, officers, or contractors of businesses inthe course of the provision or receipt of business-related services.
Summary of Information the Company Collects
California law requires the Company to disclose information regarding the categories of personal information that the Company has collected about California consumers, the categories of sources from which the information was collected, the business or commercial purposes (as those terms are defined by applicable law) for which the information was collected, and the categories of parties with whom the Company shares personal information.
The Company and its service providers may collect the below categories of information for the following business or commercial purposes (as those terms are defined in applicable law):
Providing the Service (e.g., account servicing and maintenance, order processing and fulfillment, customer service, advertising and marketing, analytics, and communication about the Service);
Operational purposes of the Company or its service providers;
Auditing consumer interactions on the site (e.g., measuring ad impressions);
Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;
Bug detection, error reporting, and activities to maintain the quality or safety of the Service;
Short-term, transient use, such as customizing content that the Company or service providers display on the Service;
Improving the existing Service and developing new services (e.g., by conducting research to develop new products or features);
Other uses that advance the Company’s commercial or economic interests, such as third-party advertising and communicating with the User about relevant offers from third-party partners; and Other uses about which the Company notifies the User.
Examples of these types of uses areidentified below. The Company may also use the below categories of personalinformation for compliance with applicable laws and regulations, and theCompany may combine the information the Company collect (“aggregate”) or removepieces of information (“de-identify”) to limit or prevent identification of anyparticular user or device.
Internetor other network or device activity (such as IP address, unique deviceidentifier, advertising, app identifiers, browsing history, screen recording of usage, or other usage data).
Commercial information (such as transaction data, charging station use data)
Financial data (such as the last four digits of payment cards)
Internet or other network or device activity (such as IP address, unique device identifier, advertising, app identifiers, browsing history, screen recording of usage, or other usage data)
Location information (general location, and, if the User provides permission, precise GPS location)
Sensory information (such as audio recordings if a User calls customer service)
Other information that identifies or can be reasonably associated with a User (suchas communications a User sends to the Company).
- Users.
- Users’ use of the services/automatically collected from the User.
- Affiliates.
- Third Parties (such as agents/service providers).
- Users.
- Users’ use of the services/automatically collected from the User.
- Affiliates.
- Third Parties (such as agents/service providers).
- Users
- Affiliates
- Third Parties (such as agents/service providers).
- Users.
- Users’ use of the services/automatically collected from the User.
- Affiliates.
- Third Parties (such as agents/service providers).
- Users.
- Users’ use of the services/automatically collected from the User.
- Affiliates.
- Third Parties (such as agents/service providers).
- Users.
- Users’ use of the services/automatically collected from the User.
- Affiliates.
- Third Parties (such as agents/service providers).
- Users.
- Users’ use of the services/automatically collected from the User.
- Affiliates.
- Third Parties (such as agents/service providers).
- Providing the Service, including to provide Users with charging stations.
- Fixing and improving the Service.
- Marketing and advertising.
- Usability improvements.
- Analyzing use of the Service.
- Preventing,detecting, investigating, and responding to fraud, unauthorized access/use ofthe Service, breaches of terms and policies.
- Providing the Service, including to provide Users with charging stations.
- Fixing and improving the Service.
- Marketing and advertising.
- Communicating with Users.
- Analyzing use of the Service.
- Preventing,detecting, investigating, and responding to fraud, unauthorized access/use of the Service, breaches of terms and policies.
- Providing the Service, including to provide Users with charging stations.
- Fixing and improving the Service
- Analyzing use of the Service
-Preventing,detecting, investigating, and responding to fraud, unauthorized access/use ofthe Service, breaches of terms and policies
- Providing the Service, including to provide Users with charging stations.
- Fixing and improving the Service.
- Marketing and advertising.
- Usability improvements
- Analyzing use of the Service.
- Preventing,detecting, investigating, and responding to fraud, unauthorized access/use of the Service, breaches of terms and policies.
- Providing the Service, including to provide Users with charging stations.
- Fixing and improving the Service.
- Marketing and advertising.
- Analyzing use of the Service.
- Preventing,detecting, investigating, and responding to fraud, unauthorized access/use of the Service, breaches of terms and policies.
- Providing the Service, including to provide Users with charging stations.
- Fixing and improving the Service.
- Analyzing use of the Service.
- Preventing,detecting, investigating, and responding to fraud, unauthorized access/use of the Service, breaches of terms and policies.
- Providing the Service, including to address Users’ service inquiries.
- Fixing and improving the Service.
- Marketing and advertising.
- Analyzing use of the Service.
- Preventing,detecting, investigating, and responding to fraud, unauthorized access/use of the Service, breaches of terms and policies.
Categories of Third Parties with which the company may share that information
- Third parties (such as service providers and site hosts)
- Affiliates
- Third parties (such as service providers and site hosts)
- Affiliates
- Third parties (such as service providers and site hosts)
- Affiliates
- Third parties (such as service providers and site hosts)
- Affiliates
- Third parties (such as service providers and site hosts)
- Affiliates
- Third parties (such as service providers and site hosts)
- Affiliates
- Third parties (such as service providers and site hosts)
- Affiliates
Rights
If the User is a California resident, that User may have certain rights. California law may permit the user to request that the Company:
Provides the User with the categories of personal information the Company has collected or disclosed about a User in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling a User’s personal information; and the categories of third parties with whom the Company shared personal information.
Provide access to and/or a copy of certain information the Company holds about a User.
Delete certain information the Company has about a User.
A User may have the right to receive information about the financial incentives that the Company offers, if any. a User also has the right to not be discriminated against (as provided for inapplicable law) for exercising certain of a User’s rights. Certain information may be exempt from such requests under applicable law. The Company needscertain types of information so that the Company can provide the Service.
If a User asks the Company to delete it, a User may no longer be able to access or use the Service. If a User would like to exercise any of these rights, please submit a request Compliance@Ev-surge.com. The User will be required to verify their identity before the Company fulfills a User’s request. To do so, the User will need to provide the information identified in the webform or as otherwise directed by the Company. A User can also designate an authorized agent to make a request on a User’s behalf. To do so, the User must provide the Company with written authorization or a power of attorney, signed by the User, for the agent to act on a User’s behalf. a User will stil lneed to verify their identity directly with us.
California residents may opt out of the“sale” of their personal information. The Company does not “sell” a User’s personal information as the Company understands that term to be defined by the California Consumer Privacy Act and its implementing regulations, and the Company has not sold a User’s personal information in the past twelve months.
CaliforniaDo-Not-Track
The Company does not respond to browser-initiated Do Not Track signals, as the Internet industry is currently still working on Do Not Track standards, implementations, and solutions.